Status updates | Emma Legal Incidents and maintenance reported on status page for Emma Legal https://status.emma.legal/ https://d1lppblt9t2x15.cloudfront.net/logos/1910f94df3312f4bb0b8a96464805e80.png Status updates | Emma Legal https://status.emma.legal/ en Problems logging in https://status.emma.legal/incident/1048988 Thu, 03 Sep 2026 14:46:00 -0000 https://status.emma.legal/incident/1048988#0ae743e7b77530aa583106b00b08840eba8ef2e5faebcc99651db44fc70214a6 Incident The issue seems to have been caused by a faulty deploy. We will investigate and work on ways to avoid this in the future. Problems logging in https://status.emma.legal/incident/1048988 Thu, 03 Sep 2026 14:41:00 -0000 https://status.emma.legal/incident/1048988#4782b28762edb86832b92cb6840e3790b3682d826d5975e64370143abd09b18a Incident We have fixed the issue and are monitoring the systems. Problems logging in https://status.emma.legal/incident/1048988 Thu, 03 Sep 2026 14:08:00 -0000 https://status.emma.legal/incident/1048988#45c70a18c3b6f658400dc5ab46d92ceed8155b22ea7a104f1814b0188b770147 Incident Some users report problems when trying to login to the platform. We are working on a fix for this issue. Degraded performance https://status.emma.legal/incident/931008 Tue, 23 Jun 2026 12:57:00 -0000 https://status.emma.legal/incident/931008#d59ceb9f5e88b548c92899403add5f3c6e372e96a06f89870fe2e35d19440f74 Incident AI operations are operating as normal again. We are monitoring the situation closely. Degraded performance https://status.emma.legal/incident/931008 Tue, 23 Jun 2026 10:56:00 -0000 https://status.emma.legal/incident/931008#e0b1fa5e331a61c218462a6a9d5b834857bfad9f8114efcec55e97da1e2082c2 Incident AI processing pipelines are running slower than expected. Degraded performance https://status.emma.legal/incident/931008 Mon, 22 Jun 2026 09:00:00 -0000 https://status.emma.legal/incident/931008#d43766bee214759ae8123eeae99e15a71d3ba7901562cb4fde85b9a1cbef8a79 Incident Back operational. We are monitoring the systems closely. Degraded performance https://status.emma.legal/incident/931008 Mon, 22 Jun 2026 08:16:00 -0000 https://status.emma.legal/incident/931008#8a87c93feec1ab7dddd1d2661e31c87df5b34e7b1ad494720be253875e4637fe Incident The Emma platform is encountering degraded performance and can be really slow load for some users Back operational https://status.emma.legal/incident/912981 Thu, 04 Jun 2026 10:53:00 -0000 https://status.emma.legal/incident/912981#77ac6c17d8b647c83f0ab1fe3118d89af8e01fdb3a8d15a156bf6a923aedf62b Incident The platform is back up and running and we will keep monitoring the situation Platform down https://status.emma.legal/incident/912962 Thu, 04 Jun 2026 10:20:00 -0000 https://status.emma.legal/incident/912962#06eaf0c68459ffd7583f6552d1c328b07453d6cb6d914bf11fc4611b78281fff Incident The Emma platform is currently experiencing down time. Playbook not initialized https://status.emma.legal/incident/847036 Wed, 11 Mar 2026 16:00:00 -0000 https://status.emma.legal/incident/847036#39a41be6ed69e851ee1f22f9a46422f464da31dabf248128a7b26214adc3473d Incident The database issues are now resolved and every data room is working again as expected. We will be monitoring the situation to be sure. Playbook not initialized https://status.emma.legal/incident/847036 Wed, 11 Mar 2026 14:15:00 -0000 https://status.emma.legal/incident/847036#a5cd7bd3362b44521d9557b1fdd9127c2ea3bd5b6e16808966c448f8b8f1a42c Incident Due to a database issue some data rooms experience a playbook that is not initialized. We are working on a fix Login Outage https://status.emma.legal/incident/759307 Thu, 06 Nov 2025 16:05:00 -0000 https://status.emma.legal/incident/759307#1b2f921d6ada99dace688657b3dcf3dbeb8df84675884b84adab95e28c6ef462 Incident All issues are resolved Login Outage https://status.emma.legal/incident/759307 Thu, 06 Nov 2025 15:49:00 -0000 https://status.emma.legal/incident/759307#25fcc4d57f1099cc7e580b6e1c74b8ca9a8484f4091fe561d6d93f6509922c6a Incident We have fixed the login, but switching between organizations might still be impacted. Login Outage https://status.emma.legal/incident/759307 Thu, 06 Nov 2025 15:37:00 -0000 https://status.emma.legal/incident/759307#96f532d77cc27d2fab3ff1fdf1d4c8a738358ddb1cb4288d5b26a7f0d8b36250 Incident Due to a security update logging into Emma was not possible.